Terms of Service

These terms govern your use of the EasyRussia.com platform and travel services

Last updated: January 2025

Contents

Company Details

Recipient
Chumikanov Aleksandr Aleksandrovich
Account number
40817810300000443575
Payment purpose
Transfer of funds under Agreement No. 5005491625 Chumikanov Aleksandrovich. VAT not applicable.
BIC
044525974
Beneficiary bank
JSC "TBank"
Correspondent account
30101810145250000974
INN (if required)
7710140679
KPP (if required)
771301001

By accessing and using the EasyRussia.com platform, you agree to be bound by these Terms of Service. Please read them carefully before booking any consultation services.

1. Description of the Service

EasyRussia.com is a travel consulting platform that provides:

  • Personalized travel consultation and trip planning advice
  • Expert guidance on Russian attractions, destinations, and cultural insights
  • Consultation services for itinerary planning and travel recommendations
  • Visa consultation and travel documentation guidance
  • Professional travel consulting support in English for international travelers

2. Account Registration

To access consultation services and certain features, you may need to create an account. By registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Not use the platform for any unlawful or fraudulent purposes

3. Consultation Services

Consultation Process

  • All consultation sessions are subject to availability and confirmation
  • Consultation fees are displayed in the currency specified and include applicable taxes unless stated otherwise
  • A consultation session is confirmed only after payment is processed and you receive confirmation
  • Consultation content and recommendations may be adjusted based on your specific needs and preferences

Travel Planning Guidance

Our consultation services include guidance on:

  • Travel document requirements (passport validity, visa information)
  • Visa application guidance and invitation letter assistance for Russia
  • Health requirements and vaccination recommendations
  • Travel insurance recommendations and coverage guidance

4. Payments & Pricing

Consultation Payment Terms

  • Payment is required at the time of consultation booking unless otherwise specified
  • We accept major credit cards, debit cards, and other payment methods as displayed
  • All payments are processed securely through certified payment gateways
  • Consultation fees are subject to change until booking is confirmed

What's Included in Consultation Fees

Our consultation services include:

  • Personalized travel planning advice and recommendations
  • Detailed itinerary planning and destination guidance
  • Visa and travel documentation consultation
  • Cultural insights and practical travel tips

5. Cancellation & Refunds

Cancellation by Client

Cancellation charges depend on the notice period:

  • 48+ hours before consultation: Full refund minus 5% administrative fee
  • 24-47 hours before consultation: 50% refund
  • Less than 24 hours or no-show: No refund
  • Emergency situations: Refund policy may be adjusted on a case-by-case basis

Cancellation by Easy Russia

We reserve the right to cancel consultation sessions due to:

  • Technical difficulties or platform issues
  • Consultant unavailability due to illness or emergency
  • Force majeure events (see Section 10)

In such cases, you will receive a full refund or alternative consultation scheduling options.

6. Client Responsibilities

As a consultation client, you are responsible for:

  • Attending consultation sessions on time and being prepared with relevant questions
  • Providing accurate and complete information about your travel preferences and requirements
  • Implementing travel advice and recommendations at your own discretion and risk
  • Informing us of any medical conditions, dietary requirements, or special needs that may affect travel
  • Obtaining adequate travel insurance and following all legal requirements for international travel
  • Maintaining professional communication and respecting consultation time limits

Important: We reserve the right to terminate consultation services if client behavior is inappropriate or disruptive. No refund will be provided in such cases.

7. Intellectual Property

All content on Easy-Russia.com, including but not limited to text, images, logos, graphics, videos, and software, is the property of Easy Russia and protected by copyright laws.

You may not:

  • Copy, reproduce, or distribute our content without written permission
  • Use our trademarks or branding without authorization
  • Reverse engineer, decompile, or modify our platform
  • Use our content for commercial purposes without a license

8. Limitation of Liability

To the fullest extent permitted by law, Easy Russia shall not be liable for:

  • Any consequences arising from following our travel advice or recommendations
  • Changes in travel regulations, visa requirements, or entry restrictions
  • Personal injury, illness, death, or loss of property during travel
  • Financial losses incurred from third-party services or bookings made independently
  • Indirect, consequential, or punitive damages
  • Technical issues or errors on our website or consultation platform

Maximum Liability: Our total liability for any claim arising from our consultation services shall not exceed the total amount paid by you for the specific consultation session.

9. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, extreme weather)
  • War, terrorism, civil unrest, or political instability
  • Pandemics, epidemics, or health emergencies
  • Government restrictions, visa denials, or travel bans
  • Strikes, labor disputes, or transportation failures

In such events, we will work with you to reschedule or provide alternative arrangements where possible.

10. Governing Law & Dispute Resolution

Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Russian Federation.

Dispute Resolution

In the event of any dispute arising from these terms or your use of our services:

  1. 1. We encourage you to contact us first to resolve the matter amicably
  2. 2. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Moscow, Russia

11. Contact Information

For questions about these Terms of Service or any legal matters:

Updates to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be notified via email to registered users. Continued use of our services after changes constitutes acceptance of the updated terms.