Step 1 — Tell us your plan. Send the request form or ping us on WhatsApp/Telegram/Email with dates, group size, interests, and budget. Step 2 — Quick consult. A 15–30 min chat to refine pace, must-sees, food needs, and any constraints (kids, mobility, etc.). Step 3 — Draft itinerary. Within 24–48h you get a custom route with day-by-day ideas, time estimates, and price ranges. Step 4 — Bookings. We assist with hotels (pay on arrival where available), domestic trains/flights/buses, transfers, restaurants, and tickets—only after your approval. Step 5 — On-trip support. Real humans on WhatsApp/Telegram for changes and emergencies (support length depends on plan: Starter/Plus/Premium).

Help with routes, tickets, and hotels, assistance with bookings, translation support, and guidance during your trip in Russia.

You can reach us via WhatsApp,Telegram or Email.

Matryoshka gives short-time support, Balalaika adds booking help and 24/7 support, and Kremlin gives full assistance and premium services.

We help you choose and arrange bookings. You make all payments directly with your own card. Also, we will explain how to open a Russian ruble e-wallet, so you can easily pay for hotels, tickets, and services in Russia.

Yes, if you are in Russia, you can contact us anytime.

Yes, with Balalaika and Kremlin we create a personal travel plan.

Then the Matryoshka package is best for you.

No. We work only for you and give independent advice.

Tell us your wishes, and we will help arrange it.

Yes, many travelers explore Russia independently. We can give tips to make it easier.

Yes, we can suggest trusted guides in different cities.

Contact us, and we will create a custom plan for you.